Privacy Policy

We take your privacy seriously and we're committed to safeguarding your privacy online. Because we gather certain types of information from visitors to the Zoom.ca website (the "Website"), we have developed this Privacy Policy to help you understand what we collect and how we use that information. This Privacy Policy discloses the types of information we gather, how it is used, and how you can gain access to and edit any data that we've collected about you at any time. In this Privacy Policy, the Website and related services will collectively be referred to as "Zoom".


This Privacy Policy should be read together with, and form a part of, our Terms and Conditions (the "Terms"). The Terms are available here. Any capitalized terms that are used in this Privacy Policy but aren’t defined in it have the meanings given to them in the Terms.


If you use or access Zoom, you are signifying that you have read, understood and agree to be bound by the terms of this Privacy Policy. From time to time, we may update the terms of this Privacy Policy. You should review this Privacy Policy periodically to ensure that you’re familiar with its contents, including any changes we may make from time to time. If you continue to use or access Zoom after we make changes, you are signifying that you agree to be bound by the updated Privacy Policy.


If you do not agree with this Privacy Policy, you may not use or access Zoom.

Overview

We make every reasonable effort to avoid collecting excessive or irrelevant data about you. We take reasonable physical, electronic and managerial measures to safeguard and secure any information you provide to us or that we collect (e.g. data will be stored in protected databases on secured servers with restricted access).


We will not share any information that you've provided to us with anyone without your consent other than to provide the service you've requested. We work with our partners and service providers to ensure that they have strict privacy and data collection policies that protect you and your data.

No Spam

We maintain a strict “no-spam” policy. When you register with Zoom, we ask you to share your e-mail address with us. We use your e-mail address, among other things, to identify you and your account, and to communicate with you about your activities on the Website (like if you want to buy a car and have questions, or if you buy a car and we
want to coordinate delivery with you). We may also use your e-mail address to provide you with important notices about the car you purchase, including recall notices and information about any warranty extensions.


We will not use your e-mail address to send you unsolicited commercial e-mail messages without your consent. If you want to opt in or out of receiving these kinds of messages, you can do so in the Zoom settings.


As described in greater detail in this Privacy Policy, we won’t share, sell, rent or otherwise communicate your e-mail address to third parties except where reasonably necessary to provide you with the services in connection with Zoom.

Data We Collect

Anytime you visit the Website or use Zoom, we collect certain information about your visit that doesn’t personally identify you. This information may include the type and version of your browser, your internet service provider, your IP address and any search engine you may have used to find us.


We use this information to improve our services, help diagnose problems with our servers, administer the Website, and compile broad statistical data. We also use this information to ensure that all our guests have an enjoyable experience.


In addition, we gather certain navigational information about where you go on the Website. This information enables us to determine which areas of the Website are most frequently visited and helps us to tailor the sites to the needs and interests of our online visitors. It also helps us make it easier for you to find your perfect car. We collect this information in the aggregate, and we don’t associate it with you or your account without your consent.

Data You Give Us

If you want to buy a car through Zoom, you must register and set up an account with us. The account registration process may require you to provide your e-mail address, home address, telephone number, credit card number and other personally identifiable information. If you decide to buy a car through Zoom, you may be asked to share additional information with us, including information about your finances (if you decided to arrange for financing through Zoom). In this Privacy Policy, we’ll refer to this kind of information as "Personal Information".


We use your Personal Information only to provide you with the services you request through Zoom, to provide you with information you’ve requested about our company, our products and services, and to provide you with special notices. Your Personal Information may also be used to tailor your experience on our sites by providing content that is relevant to your interests and geographic region.

Information We Get from Other Sources

To help us better understand and respond to your needs and interests, and to allow us to deliver the services you request, we may seek and obtain information about you from third parties (for example, credit rating agencies and vehicle history reporting services). We use and store any information we receive from third parties in accordance with this Privacy Policy.

Use and Disclosure of Personal Information

We do not sell, rent, or trade your Personal Information to third parties, other than as described in this Privacy Policy, and never without your consent.


We use commercially reasonable efforts securely maintain your Personal Information. We take all commercially reasonable precautions to prevent the unintentional disclosure of your Personal Information, and we have strict policies and protocols to limit which of our employees and service providers can access your Personal Information.

Business Partners

We work with certain third parties, including financing companies and web hosting companies, to provide services to you and our other guests. To obtain services from those third parties, we may need to share portions of your Personal Information.

Agents

Zoom may use other companies and individuals to perform certain functions on our behalf. Examples include administering e-mail services and running special promotions. Such parties only have access to the Personal Information needed to perform these functions and may not use or store the information for any other purpose.

Business Transfers

In the event that Zoom sells or transfers a particular portion of its business assets, consumer information may be one of the business assets transferred as part of the transaction. If substantially all of the assets of our dealership are acquired, consumer information may be transferred as part of the acquisition.

Compliance with Law/Safety Requirements

Our dealership may disclose specific personal information based on a good faith belief that such disclosure is necessary to comply with or conform to the law or that such disclosure is necessary to protect us, the Website, other users of Zoom, or the public.

With Consent

Other than as set forth in this Privacy Policy, you will be notified when any personally-identifiable information about you may be shared with third parties, and you will be given the opportunity to decline to share that information.

Use of Cookies

Zoom may use a browser feature known as a “cookie”. Cookies are small files placed on your hard drive that assist us in providing you with a customized browsing experience. Zoom uses cookies to, among other things, provide you with the convenience of not having to re-enter information such as user IDs and passwords multiple times during your visits to the Website. Cookies can also be used to help us provide you with information targeted to your interests, based upon your prior browsing on Zoom. Your browser may have settings to control what cookies it accepts, and for how long to store those cookies. Please note, however, that if you block Zoom’s cookies, the Website may not function correctly or at all.

External Links

The Website contains links to other sites. Zoom is not responsible for the privacy practices or the content of such sites. To help ensure the protection of your privacy, we recommend that you review the privacy policy of any site you visit through a link from the Website.

Publicly-Accessible Information

Some information you provide to Zoom may be made publicly available. For example, if you review Zoom, your review may be posted to the Website for the public to see. We will clearly notify you before you submit any information that may be visible to the public.

How to Opt Out or Change Your Information

You can opt out of some of the ways we collect, store and use Personal Information. Some collection, storage and use is necessary to allow us to provide you with services, so it’s not possible for you to opt out of all collection, storage and use of Personal Information unless you stop using Zoom altogether.


You can opt out of certain types of information collection, storage and use through Zoom settings. You can also use Zoom settings to change your Personal Information. In addition, you can ask us to change or delete your Personal Information by contacting our Chief Privacy Officer at privacy@performance.ca. When making a deletion request, please provide your name, address and Zoom login name, and clearly state your request to have your Personal Information changed or deleted.


Please note that although we will endeavor to honour all data deletion requests, we may be required to retain some information to comply with applicable law. We may also keep information about you that has been aggregated with other users’ data, in a form that does not personally identify you.


You can opt out of receiving future communications from Zoom at any time through Zoom settings. However, you cannot opt out of some types of communications that we are required to provide to you by law, and receiving certain types of communications are mandatory if you would like to continue using Zoom.